Thank you for taking a moment to view our new online catalog. For your convenience, we designed our website to resemble our print catalog. To use this Internet version, just click on the hyper links labeled Next Page or Previous Page, and you can browse through our online catalog just as you would our printed version. We also have included a table of contents that lists our more popular items. Finally to find a price of an item, just click on the link labeled price list and you can find the current price for the particular item number you are interested in. We sincerely hope that you will find our catalog informative as well as enjoyable to look through.
For ordering an item, you may use the mail order form (click here to print a copy); please fill out the form completely printing all information and be sure to give street address or rural route and box numbers for UPS delivery. For ordering by phone; our office hours are 9:00 AM till 5:00 PM Monday through Friday and 9:00 AM till 3:00 PM on Saturday. Even if you place your orders by phone we find it helpful to fill out the order form and read it back to us over the phone. Our toll free order desk number is 1-888-991-0151. You may also order by faxing us the order form at 1-417-581-4771 any time day or night. If you wish to order with us by E mail our address is INFO @ bygonehardware.com.
Payment of items may be handled in these ways; VISA, MASTERCARD, COD, money order or by check (phone orders need to be handled by VISA, MASTERCARD or COD). Returns on items will be accepted for exchange or refund within 30 days of the sale with a copy of the invoice. No returns on custom cut pieces (brass tubing) and special orders. A restocking fee of 5% will be charged on all VISA and MASTERCARD returns.
Our GUARANTEE: We strive for your complete satisfaction on all our merchandise or service, so if for any reason you should receive a defective part, we will gladly make immediate replacement or refund at our expense. THANK YOU to those that have patronized us in the past and we look forward to serving you again. To our new customers we look forward to helping serve you with all your hardware needs.
If you are in or around Ozark MO please come
and visit our retail showroom at 1411 5 3rd Street
(the business loop). Our hours are 9:00 AM till
5:00 PM Monday through Friday and 9:00 AM till
3:00 PM on Saturday. Just look for the green awning and our sign.